Welcome cocktail and refreshing towel upon arrival
Free WI-FI throughout the entire resort.
Spacious 625 sq. ft, Junior Suites with outdoor Jacuzzi and lounge bed.
All Inclusive
24 hour All Inclusive
Welcome cocktail and refreshing towel upon arrival
Free WI-FI throughout the entire resort.
Spacious 625 sq. ft, Junior Suites with outdoor Jacuzzi and lounge bed.
Bathrooms with bathtub and shower.
Free mini bar: beer, sodas, water, snack, re-stocked daily
Coffee Machine in all rooms, plus Nespresso machines in superior rooms.
Safe deposit box with built-in electric outlet, free of charge.
14 bars located in different areas of the hotel including 6 swim-up bars. 4 bars are exclusive for Elegance Club clients.
Sports bar located on the Mexican Street open from 6 pm to 4 am.
7 restaurants, 6 of them a la carte for dinner. Unlimited visits allowed to all restaurants, reservations required only in the Gourmet Restaurant which is adults only (+18yrs), or the Japanese (7 Teppanyaki tables). Lobster included at the Beach Restaurant. Dress code applies.
Room service included (06:00am to 0:00am Family section) (24hr Elegance Club)
House wine (red, white, rose plus Champagne) with meals and at the bars.
Total number of Pools through the resort (17), plus (8) integrated Jacuzzis. Opening hours 8am to 6pm.
Spacious gym equipped with a wide variety of cardio and weight machines, separate room for Pilates and spinning.
Spectacular Spa ($), offering 2 stories and 3 distinct areas to enjoy, beauty parlor, humid area, hydrotherapy and massage/treatment center.
Golf located just 10min away from the resort’s main entrance, “Playa Mujeres Golf Club”, is a Greg Norman Signature Course. 18 Holes. ($)
Theatre for shows and entertainment. Day and night entertainment in different locations of the resort.
Boutiques, Photoshop, minimarket and pharmacy. Located on the Mexican Street. ($)
Convention Center for up to 700 people, supplements may apply. ($)
Palapas, towels and lounge chairs at the beach and the swimming pool
Laundry Services ($)
Guest Service Department located at the lobby for special assistance or requests: flight confirmation, rent- a- car, excursions, and help with any special needs or requests
ATM machine located in lobby. Major credit cards accepted
Health Centre (24 hrs.) ($)
Elevators in each building
Courtesy showers for early/late departures located in the lobby.
Tours and representative area for the tour operators.
Water sports center located at the beach ($). The following non-motorized water sports are included complimentary, windsurf, catamaran, snorkel equipment, kayaks, paddle boards.
Scuba diving lessons in the swimming pool.
Live Music at the plaza bar each evening (see schedule upon arrival)
Live piano music at the Lobby bar each evening and tea time service (see schedule upon arrival)
